Browser crash


A: Browser crashes might be caused by many reasons. Please provide the crash report to help us narrow down the possibilities and identify the problem.

To find the crash report on your device, directly go to this folder: C:\Users\Administrator\AppData\Local\Temp\MaxthonCrashData; or press "Win + R" keyboard > run "%temp%" and press "Enter" > find the folder "MaxthonCrashData".

Then compress the folder and send it to help@maxthon.com with your browser version, operating system info, the website link if the crashes only happen on some specific websites and the description of the crash.

We will forward it to our engineers for analysis asap.