2015 Browser Wars: Yahoo’s Slimy Web Browser ‘Upgrade’ Ruse

2015 Browser Wars: Yahoo’s Slimy Web Browser ‘Upgrade’ Ruse

All that’s old is new again.  Over the holidays we got not one, but three signs that the browser wars are alive and well in 2015.  They appear to be in one of their cyclical, heating-up phases. Today we’ll focus on how Yahoo, Mozilla, and Google are prompting users with false upgrade warnings to switch browsers in what amounts to a forced upgrade. A term in the new Yahoo/Mozilla deal is the not so subtle effort Yahoo is now making to goad their email users into tossing whatever browser they currently use and upgrade to Firefox.  Google is doing something similar for different strategic reasons.  Each (Yahoo and Google) is pressuring their webmail user base to move over to either Chrome or Firefox by reading what’s known as the web user’s browser user agent string and then prompting them with a conditionally-surfaced upgrade warning that implies that things won’t work right unless said user switches browsers. (The user agent string is  a piece of code that identifies a browser by its type.)  When someone using a browser that isn’t Firefox  for Yahoo email they trigger an update pushdown message.  Google web product users get something that looks like the image below.unnamed (Google products mistakenly identify Maxthon as a version of Chrome because both browsers use Webkit as a rendering engine.)   This is the kind of user mail we started receiving the day Yahoo implemented the Firefox ‘forced upgrade.’

“Since purchasing a new laptop with Windows 8.1, I am not able to use enhanced Yahoo email using Maxthon. I keep getting a message saying I am using an unsupported browser, and instructions to download Firefox. 
I am a big fan of Maxthon and have been using it for over 9 years. But the above is an issue I need to get resolved…Yahoo keeps taking me back to Basic Mail which has no features at all.”

Let’s get one thing straight: there is no technical reason you should have to use Firefox to use the new Yahoo email.  Nor do you need a ‘supported’ browser like Chrome to use Google’s web products.  In a word, all of that ‘you need to upgrade to a supported browser‘ messaging is bullshit. It has nothing to do with technology.

Maxthon uses the same open source rendering and javascript engine code base that just about every other web browser also uses: WebKit and V8.  However, that’s not what Yahoo and Google would have you believe. In Yahoo’s case, they are proactively redirecting you to their older webmail product to FORCE you to upgrade and use Firefox. (As our 9 year customer laments…It’s either upgrade to Firefox or not be able to use the new Yahoo mail. ) It has been interesting to watch both Yahoo and Google wise up and start using this tactic but it’s not hard for anyone in the industry to understand why. Yahoo’s growth has been stagnant and slipping for years. It hasn’t weathered the shift to mobile and apps well.  In a world of apps and mobile, Yahoo remains a big bunch of noisy, over-stuffed websites. Google, certainly far from desperate 🙂 ,  is trying to solve a slightly different problem: unifying the experience behind a single login to be able to cross promote better. After years of fumbling around with silo-ed web products, each company finally awakened to the fact that to survive (Yahoo) and continue growing (Google) they needed to knit together their product ecosystems into a walled garden. Monkeying with browser upgrades and support is a key tool in that effort. In Yahoo’s case they’re likely getting a monetary bounty for every Firefox conversion they drive. (Or the activations offset what Yahoo has to pay Mozilla for all of the search traffic driven by Firefox.) Probably both. Probably tiered in some way.  In Google, they are growing Chrome — which gets them closer to a reality where they can drive all of the PPC and search advertising they require through their own products and thus not need to pay any search/ppc referral partners.   This ‘unsupported browser’ smokescreen is a key part of keeping those efforts on the down/low. And here’s where history repeats itself. The messaging Yahoo and Google are using with these upgrades is essentially the same argument used by Microsoft in its defense of the Netscape anti-trust suit in the late 90s.  “We have to make IE the default browser – it’s totally interwoven with the Windows operating system!  Things won’t work right if they use something other than IE. ” Ironic that Mozilla is now party to the same tactic its ‘father’ — Netscape —  labelled as unfair and anti-competitive. Those of you who are old enough to remember the DoJs’ anti-trust suit remember the crocodile tears were thick, thick, thick from Microsoft and Netscape … Next time: Microsoft’s browser strategy is far from dead…It’s baaaaaack! 🙂

Maxthon Web Browsers

Maxthon is a state-of-the-art, multi-platform browser that outperforms other web browsers & comes fully loaded with a rich set of powerful, easy-to-use features

COMMENTS(212)

  1. I noticed this problem as well. Most of the time it can be solved by switching user agent string, but it gets annoying to have to do it when switching between websites.
    Google is also about to shut down GoogleTalk stand-alone messenger and force the users to use Chrome’s GoogleTalk/Hangouts plug-in (which needs to have Chrome running in the background!) if they want to continue chatting and getting notifications about emails.

  2. Well I am glad that I read what you have posted here about the browsers. No wonder I can’t switch my basic yahoo email to the enhanced version because it keeps on telling me that I have an outdated browser. Which isn’t true I have the latest internet explorer and the latest java. Went also to their website to see if I could do something to fix it myself which I did and nothing worked. The funny thing about this is that on my desktop I was able to use the enhanced yahoo email works perfectly fine without me having to upgrade the browser. But I can’t do the same for my laptop which is where I have the problem, if yahoo thinks that they I going to bully people into having to change to another browser they are totally bonkers.

    Sincerely,

    Carmen Lopez

  3. Very relevant since Yahoo/Flickr rolled out anyone not using the most absolute up to date browser is being denied full site use on Flickr as of 2 days ago! They’re using user agent detection to prevent older browsers from working. Here a thread of people upset about it:

    https://www.flickr.com/help/forum/en-us/72157652121510265/page5/

    Flickr staff basically told people who don’t want to upgrade that your SOL in so many words. Thing is it’s NOT about the browsers at all, Google/Yahoo/Apple/Microsoft are all trying force people to only use the latest crap bloatware they put out, not realizing some people do who can change (like me) refuse to because not everyone wants their entire desktop experience to be endless scrolling mobile sites, and prefer functionality over bells and whistles. Or some people simply cannot afford to upgrade their computers and have reached the limit as to what their machine can upgrade to. Sad part is that often these machines are only a few years old but that’s just how it is now. Planned obsolescence to keep you buying more an more.

  4. Go to Maxthon Settings ,then click a advance,then go to User Agent string settings and ceck the littel box,then edit the text in the big box(copy the text below for you system and past it in the big box,before you you must delete the old text)
    For XP : User Agent string code:
    Mozilla/5.0 (compatible; Windows NT 5.1; U; WOW64; IA64; en) AppleWebKit/599.0+ (KHTML, like Gecko) Maxthon/3.0 Chrome/41.0.2272.89 Safari/537.36 OPR/28.0.1750.40 QupZilla/1.8.6

    For Windows Vista: User Agent string code:
    Mozilla/5.0 (compatible; Windows NT 6.0; U; WOW64; IA64; en) AppleWebKit/599.0+ (KHTML, like Gecko) Maxthon/4.4.4.3000 Chrome/41.0.2272.89 Safari/537.36 OPR/28.0.1750.40 QupZilla/1.8.6

    For Windows 7: User Agent string code:
    Mozilla/5.0 (compatible; Windows NT 6.1; U; WOW64; IA64; en) AppleWebKit/599.0+ (KHTML, like Gecko) Maxthon/4.4.4.3000 Chrome/41.0.2272.89 Safari/537.36 OPR/28.0.1750.40 QupZilla/1.8.6

    For Windows 8: User Agent string code:
    Mozilla/5.0 (compatible; Windows NT 6.2; U; WOW64; IA64; en) AppleWebKit/599.0+ (KHTML, like Gecko) Maxthon/4.4.4.3000 Chrome/41.0.2272.89 Safari/537.36 OPR/28.0.1750.40 QupZilla/1.8.6

    For Windows 8.1: User Agent string code:
    Mozilla/5.0 (compatible; Windows NT 6.3; U; WOW64; IA64; en) AppleWebKit/599.0+ (KHTML, like Gecko) Maxthon/4.4.4.3000 Chrome/41.0.2272.89 Safari/537.36 OPR/28.0.1750.40 QupZilla/1.8.6

    For Windows 10.0 : User Agent string code:
    Mozilla/5.0 (compatible; Windows NT 6.4; SV3; I; Win64; IA64, en) AppleWebKit/9537.53+ Chrome/43.0.2331.0 OPR/12.31 Konqueror/4.14.4

  5. I just went into task manager and looked under processes and now there are 6 maxthon browsers enabled and what do I do. Please help me. This cannot be right.

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  11. I am just finding this. I use Google Chrome and notice in Yahoo mail, I couldn’t use the Search Mail option. Nothing will come up. I spend all day trying to find a solution. This sucks, they are doing this to us all. How do you save or transfer your emails to someone else, so you don’t loose them, if Yahoo, shuts us out for good, for not using Firefox? I don’t want to use Yahoo anymore, if that is what they are doing. What other email providers would you recommend, who isn’t going to do this to us? I need to print off emails, but since the search mail isn’t working, I can’t find them all. 🙁 This bits. I agree with everyone, glad I googled help with this subject and this page was first in line to provide help. Something else I don’t like, is Yahoo makes it impossible to get a number to talk to a person.

    1. Thank you for your attention and we are glad that you like Maxthon browser. If you have any suggestion or problem when using, please feel free to contact our engineers via help@maxthon.net
      Besides, if you have interested in Maxthon鈥檚 other product, welcome you to join our official forum by http://forum.maxthon.com , where there will be many Maxer and Maxthon staffs sharing and communicating with each other!
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  39. Hello just wanted to give you a brief heads up and let you know a few
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