Archive for the ‘Maxthon Tips’ Category

Time to Upgrade the Browser to Information Assistant

Monday, August 15th, 2016

San Francisco, California, August 1, 2016Maxthon, a developer of next-generation web browsing tools, today announced that it has launched a beta version of its new MX5, the one-stop information assistant that serves as a platform to provide valuable services and content to users. With unique features like personal online information center, intelligent password keeping and sophisticated email management, the new MX5 gives users a faster, safer and more personal browsing experience than any product on the market today.

“The traditional browser is dying,” said Chen. “Web browsers have, for the most part, been defined as just simple presentation tools. But we’re saying, hey wait, a browser can be much more than that. It’s really a platform that can give people services and content to make lives better and more enjoyable. In other words, the browser will shift more from its minimalist form to a richer information center. ”

Maxthon’s vision is represented by the new MX5. The MX5 not only solves users’ pain points, but provides them with a rich ecosystem to manage their online life as well as unprecedented ways to manage content, personal info, security and email. It includes three unique features, each fully integrated and that exist as part of the browser:  Infobox, Passkeeper and UUMail.

Why do we Need to Upgrade the Browser to an Information Assistant?

Information security:  We rely on our browsers to access various web pages and locations and to have a complete online experience. So, securing our browser is the first step we need to take to assure our online protection. The recent, and well-publicized, password leaks once again showed the urgency to keep users’ passwords and emails secure. That’s why Maxthon’s MX5 provides important features such as Passkeeper and UUMail.

Information overload:  It’s no longer enough for a browser to simply present web content. For users to have a better browsing experience, today’s browser must be an efficient tool to process information. That’s why the MX5 introduces Infobox.

Infobox – Say Goodbye to the Old Bookmark System

“Maxthon put a lot of thought into developing Infobox,” said Chen. “We saw a lot of pain points and wanted to do something—to reduce users’ difficulties in browsing the web, make note-taking more convenient and eliminate cross-platform sync-up issues. Infobox isn’t just a collection function, it’s a service for the whole platform.”

Infobox is, in essence, a personal online information center—one that integrates bookmarking, note-taking and management, and personal cloud storage. Typical web browsers only allow a user to save website address, not the content. But Infobox lets users easily manage and save information from websites, including content, photos, screenshots and even users’ notes as a permanent bookmark “card,” with just one click. The information a user saved in Infobox will not be changed even if the content provider shuts down.

Infobox also makes note-taking easy with its Easy Note feature that includes many editing functions and allows users to take notes at anytime, anywhere. Other features include support for cross-platform data synchronization, offline visiting and free 1 GB of new uploads monthly.

Passkeeper – the Intelligent Password Management Solution—and it’s Free

Remembering multiple passwords is a hassle. That’s why many users keep the same password for different occasions and products. But that’s not secure. Once others know a user’s password, they can access everything. While there are some password management products in the market to unify users’ multiple passwords, Passkeeper does more than simply that.

Passkeeper greatly improves the function of password keeping in the MX5 information assistant. It helps users by automatically generating, saving and filing password in the cloud for easier and more secure log-in. With Passkeeper, users can check each account login detail to avoid remote, unauthorized login. What’s more, Passkeeper can sync up and function across all device types.

For the utmost security and privacy, Passkeeper provides triple encryption and multi-channel security using the AES25 algorithm which strengthens the local database encryption and provides safer transmission to the cloud via https.

UUMail – Helps You Protect Real Email Addresses and Get Rid of Spam

Today, most people have multiple email accounts—one for work and business, another for private use, others for certain websites or services. The 2014 Email Research Report found the typical user had 3.9 emails. Having multiple emails, though, has its own problems:  they’re difficult to manage, generate lots of spam and are unsecure and vulnerable to hackers. UUMail was developed to solve these problems and help users manage their mailboxes efficiently.

UUMail is a virtual email inbox. It’s not a real mailbox, but rather a management tool for multiple mailboxes. UUMail allows one mailbox to control all of the user’s mailboxes, helping users manage emails in a safer, more personalized and pithy way. UUMail users can create numerous shadow email ids that connect to their personal email box. Without revealing one’s personal email id, UUMail protects the privacy of the email ids and keep users safe from spam and other unwanted information.

UUMail users have the option to personalize their email address. A typical UUMail address comes with a customized account name of the user’s choice, a domain name of the user’s choice followed by For example, we could generate a UUMail address for MX5 as:  Go to to learn more.



Anna Zhang


Security and Privacy are Top Priorities at Maxthon

Thursday, July 14th, 2016

This week Exatel published a report saying that Maxthon collects sensitive user information and sends the URLs to the Maxthon server. We take the allegations from the Exatel report very seriously and have fully investigated this matter.

User Experience Improvement Program (UEIP)

Maxthon implements a User Experience Improvement Program (UEIP), a standard industry practice to improve the user experience. Users are supposed to have full control when it comes to opting in or out of the UEIP. If a user opts out, the UEIP is not supposed to collect information. However, upon investigating the situation based on the Exatel report, we located a bug in our 2007 code library. We have immediately fixed this bug. We thank the Exatel team for helping us identify the problem.

We’d like to note that the user information the UEIP program collects follows industry standard practice, and we share this practice with our users in the Maxthon UEIP policy. As pointed out in the Exatel report, the software information Maxthon collects is designed to improve the user experience by better configuring the software our users run in the system. Thanks to the UEIP program, we are able to analyze and solve configuration issues across all kinds of software. We will update our UEIP policy and provide even more transparency to our users.

Sending URLs to the Maxthon server

Exatel also reported that Maxthon sends URLs back to its server. Just as all URL security checks work, Maxthon’s cloud security scanner module (cloud secure) checks the safety of the websites our users visit. By implementing this URL security check, Maxthon sends URLs to its server to check if the website is safe or not. As a result of these security checks, we have prevented our users from visiting millions of fake and malicious websites since 2005. In our latest version, we will add an option for users to turn off the scanner.

url security check

Our Promise to Users

We at Maxthon take users’ privacy and information security seriously. We keep our users’ information secure and private. Maxthon has been in business for over 10 years and there has NEVER been a privacy leak to any third party. We are a truly international company with servers located in the U.S., EU, and Asia. We take endless efforts to improve our product to protect users’ security and privacy.

We are about to release our next-generation browser, the MX5, with enhanced features to protect user’s data and privacy.

  1. MX5 requires registration so that MX5 users are protected by a secure username and password.
  2. MX5’s Passkeeper feature provides triple encryption and multi-channel security using the AES25 algorithm. This algorithm strengthens the local database encryption and provides safer transmission to the cloud via https.
  3. MX5’s UUmail is a virtual email box that helps protect users real email addresses and get rid of spam emails.Please check for the latest information.

Jeff Chen (CEO of Maxthon)

11:00pm EST, July 14, 2016

Feature Focus: Magic Fill

Tuesday, June 16th, 2015

Do you own and work on multiple devices? Are you tired of typing in your passwords again and again? Are you concerned about safety of your  information?  If you answered yes to any of those questions, then you’ll be happy to hear that Maxthon has a solution for you: Magic Fill!

Magic Fill allows you to securely save and sync your logins, passwords, and other form-filling information across several different devices using a free Maxthon Passport account. Our triple threat security system protects your information by encrypting it so nobody can access it without your personal Maxthon Passport login info.


In just a few steps you can have a efficient, smooth and worry-free browsing experience:

  1. Sign into your Maxthon Passport account.
  2. Tap Yes when Maxthon prompts you to save your login and password.
  3. Manage your Magic Fill entries in Settings (the three bars in the upper right hand corner):  Settings > Magic Fill.
  4. You can save information or save nothing and leave no footprint while using this tool.
  5. You may also edit your Magic Fill entries if a password or a login changes.
  6. All your changes will instantly be saved across all devices connected to your Maxthon Passport while using the Maxthon Web Browser.

Happy browsing!



Feature Focus: Cloud Push

Friday, June 5th, 2015

Hi Maxthons!

Have you taken advantage of one of our most popular features – Cloud Push? If not, you should definitely give it a try. It’s easy and fun! Check out some of the benefits of using Cloud Push below followed by detailed instructions of how to take advantage of this super useful feature, and most importantly, enjoy!

♦   Cloud Push allows you to share any information you find on the web; such as pictures, text, maps, and videos.

♦   Sending media smoothly to all your devices is now possible with just a couple clicks.

♦   Shared information may be accessed seamlessly across platforms (Windows, Mac, Android, iOS)  and devices (computers, tablets, or smart phones).

♦   Cloud Push lets you push any type of content directly to any device via email, SMS or Cloud Technology.

♦   The great part is that, if you share by e-mail or text message, the information becomes accessible straight from the source. Thus your friends are not required to use Maxthon browser or Maxthon Passport [even though they should :)] to view the shared data.



Follow these instructions for seamless browsing:

  1. Sign in into your Maxthon Passport account to share things you find on the web
  2. Select the media element you wish to download.  *It can be a link/tab/video/picture/text
  3. Right click and select ‘Cloud Push’
  4. Select the destination device connected to you Maxthon Passport or type in a mobile number or e-mail address
  5. Press OK and away it goes


*If you share the content with one of your Maxthon Passport devices, you will get a notification to let you know you received it.

*If you prefer to download without track, you can change your general settings to ‘do not upload any download files to cloud‘.


Stay connected!




Maxthon Joins Forces with Cloud Photo App Trunx

Thursday, May 28th, 2015

Hello Maxthons,

Maxthon has recently teamed up with a great new cloud-based photo and video app, Trunx.

Trunx is your digital memory bank in the cloud. The free mobile app gives you 15 GB to back up and organize your photos and videos. Then, you can remove the originals from your device to free up tons of storage space.

You can also import photos from Facebook, Instagram, Dropbox, computers and digital cameras. This way you’ll have your entire photo collection in one secure place, available wherever you are. The best part? You can grow your account as big as you want. You’ll get 2 GB for every friend who joins with your invite code – no limits!


Additional features:

*   Automatic Organization - organizes by date and time in a Timeline and Calendar view, and allows you to create custom Tags for more personal  organization

*   SharedPix - share private photo albums with friends and family

*   Cloud Camera - in-app camera that stores media directly to Trunx, without using storage on your device

*   EchoPix - a unique capturing feature that lets you record sound while taking a series of photos

*  Clean My Phone - scans your device for photos that have been safely uploaded to Trunx, and allows you to remove them from your Camera Roll or Photo Gallery to free up storage space


Download Trunx and use the code MAXTHON when you sign up to get a 2 GB bonus on us.

What are you waiting for? Try Trunx for free and let us know what you think! :)



Thank you all for your continued support – we appreciate every one of you!



Maxthon Troubleshooting & Tips and Tricks

Tuesday, May 5th, 2015

This is a basic troubleshooting guide for users to try and find the cause of issues. Following the guide should allow you to hopefully fix the issue, or at least figure out the source that is causing it so that when posting on the forum users have more information available to offer help.

1 /
Are you running the latest version of Maxthon? Check the forum for any new releases and update/reinstall. Most issues will generally be resolved in new builds, or just by the reinstall process. Also ensure you have the latest version of any plugins you might be using.

2 /
Do a forum search. Chances are someone has had the issue before you and a fix has been found.

3 /
Try changing to Retro Mode. A great feature of Maxthon that allows you to view a site using the Internet Explorer renderer in case the site has issues with Webkit/Blink.

4 /
Connection error? (eg. unable to resolve domain name or can’t connect error) try with another browser to see if it also has the same issue. Use a site like to check that the site is in fact online. Also check there isn’t a problem with your DNS servers. You can try testing with Google ( or OpenDNS ( servers.

And always provide a link to the site/page in question when posting so others can check to see if the problem is more widespread.

5 /
Try disabling AdBlock Plus. Sometimes overly aggressive blocking can cause issues on a site. If this fixes the problem some of your rules may need to be revised. Post on the forum and someone should be able to offer a solution.

6 /
Try deleting/clearing cookies There might be a corrupt or invalid cookie causing the problem. Deleting them will ensure new ones are created.
Option 1: (Ctrl-Shift-Del) or from the Main Menu > Clear Browsing Data menu option, or toolbar. [Images here]
Option 2: To delete cookies for only one site you can use the Developer Tools. [Images here]
Option 3: You can also use the following 3rd party programs: -
CookieSpy which can show Maxthon cookies, and DB Browser for SQLite which offer more advanced means of working with cookies. [More details here]
NOTE: Only option 1 is recommended. Options 2 & 3 are only for advanced users.

7 /

Try disabling all extensions. If disabling extensions fixes the problem then one of your extensions is causing the problem. Enable them one by one testing after each until you find the one causing the problem.

8 /

Check the advanced options. Ensure you are using the default UserAgent (should be unchecked), and check with GPU acceleration on/off. These can be found by going to the Main Menu > Settings > Advanced.

If the above steps don’t resolve the issue, follow the next steps which should help determine if the problem is with Maxthon, your account settings or system related and hopefully lead to the cause of the problem.

9 /
Sign out of your Maxthon Passport. Check to see if the same problem still occurs. If not signing in fixes the problem, then it’s more than likely a settings related issue. Disable all sync options from the menu then enable them one by one, testing for the problem until it occurs again. Once you know which settings are causing the issue make a post on the forum with the details for further assistance.

10 /
Test with Maxthon PortableDownload & extract to any folder, run, check for the issue. DO NOT SIGN IN to your Maxthon Passport account. If this works then it’s more than likely related to your install. Doing a clean install should fix the problem.

If going through the above doesn’t fix the problem, then start a thread on the forum to see if someone can help out. Offer as much information as you can, especially the following:

 - Any error messages;
- What version of Maxthon and operating system you are running;
- Any out of the ordinary programs (network related like firewalls, or downloaders like Orbit);
- What you have tried to fix/find out what the issue was. Otherwise people will offer solutions that you may have already done;
- And if applicable link some screenshots if it will make things easier for others to understand the problem.

The best case scenario is you will find and fix the issue without having to wait hours or days for a response on the forum. At minimum you will narrow in on the issue allowing others to offer a quicker and more appropriate response for the problem. And you may learn something as well :-)

Happy troubleshooting!

Why we called it Nitro

Thursday, January 29th, 2015

Naming a new product is always fun.  This was especially true on the Maxthon Nitro web browser project.  As we posted the other day our goals around Nitrous were simple to describe and the opposite to engineer: we wanted to create a stripped-down PC web browser that launched, fetched and loaded pages faster than anything out there.

This wasn’t easy considering that our flagship product, the Maxthon Cloud Browser (Mx4), was already a hair faster than the fastest out there — Google Chrome.   Nonetheless, the team set to it and proceeded to do the impossible. (If you haven’t tried it out yet you can download Nitro here.)  We soon reached the point where we had to come up with a permanent name.

In the early, pre-alpha to early beta stages, our working title for the browser was ‘Maxthon Lightning.’  That’s a good name, but even a cursory search of web browsers out there returned not one but two lightning web browsers already in existence. Both of them are bad and we didn’t want to align with that or add to the confusion.

We kept searching and ended up discovering a trove of poorly-implemented, 3rd and 4th party web browsers that were named after every fast noun or adjective you could think of: animals, electrical things, explosions, etc…etc…etc…

And then one day the perfect name hit us: Nitro. As in nitrous oxide.  Those of you who’ve watched the ‘Fast and Furious’ movies are familiar with what nitrous oxide does to a car’s performance: it speeds up the already fast to go wicked fast.  Here’s how they guys at describe it:

What is Nitrous? Simply put, Nitrous (N2O) creates large amounts of horsepower by creating more oxygen in the engines combustion chamber while simultaneously introducing additional fuel. The added oxygen allows the additional fuel to burn which creates increased horsepower for short bursts of torque and speed.

In applications for vehicle racing, nitrous oxide (often referred to as just “nitrous”) allows the engine to burn more fuel by providing more oxygen than air alone, resulting in a more powerful combustion.

That’s what Maxthon Nitro does — speeds up the already-fast to wicked-fast. The analogue works quite well for the Maxthon Nitro web browser in 4 ways.

Oxygen —> Oxygen is the pre-existing element in automobile combustion, elemental and required. For our browser analogue, oxygen in engines is like a rendering engine (webkit) in web browsers. Just as nitrous oxide pushes a bunch of extra oxygen into the engine, so does the work we’ve done to make webkit faster for Nitro.

New fuel —> In the car context, we’re talking about additional nitrogen.  In the Maxthon Nitro analogue the additional ‘performance fuel’ is the work we’ve done to close and otherwise tighten up and remove background features and processes in the web browser, which results in faster times across the board.

Additional strength —> For cars, the big problem with nitrous is that it adds so MUCH power it can destroy the engine; like blow out cylinder walls or melt pistons.This requires adding more bulk to the engine to enable it to withstand the additional explosive force. In the Maxthon Nitro analogue the ‘additional strength’ comes in the form of our team doing much, much more to engineer stability into the Nitro browser. It has the lowest crash rate of any of our PC browsers.

So what’s the fourth way? It is in the relationship nitrous oxide has to a car engine.  Nitrous oxide is a unique and out-of-the-box way to generate massive horsepower without fundamentally changing how a combustion engine works.  That’s very analogous to how we approached Maxthon Nitro. We didn’t fundamentally change the architecture of the web browser — just found out of the box ways to make it go faster.

All in all, it’s a great name for an even greater product. Hope you like it. :)

Maxthon Nitro: how it all started

Tuesday, January 20th, 2015
Here, at Maxthon’s San Francisco office, when we saw this:  we did a double take. That was the second major browser company touting a ‘lighter, simpler and more minimalist browser’ project in less than 6 months. The first was Mozilla, leaked in August just after Chris Beard was named its new CEO.  Here’s a link to a cache-d version of their blog that was unpublished within 24 hours of it being published on August 7, 2014.
Let’s check and see who started what first…
Maxthon —> ‘Nitro’, started in March of 2014
Mozilla —>  ‘Lightspeed’ started in July of 2014
Microsoft —> ‘Spartan,’ started Fall of 2014.

Yep. Mozilla and Microsoft are copying Maxthon. We started the lightweight/spartan browser trend. In March of 2014 we kicked off a project to create a *very* lightweight browser with minimal feature set and SUPER performance.  We knew that if we simplified the UX load and all of the processes that needed to exist to support skins, plug-ins and tons of other features we could make the core speed faster. In a March 21, 2014 email one of our engineers summarized the concept of Nitro to me this way, “It will not be feature rich, in fact, I would go as far as it is “bare” minimum. What it lacks in feature set size will be made up for in:

start-up speed
rendering speed and stability.”

This is an important distinction to remember.  To reap gains in start-up time, page fetching and rendering and stability something had to give. And that something was a large list of features and tools. Things like the screenshot utility, split-screen, cloud services and add ons. All of these come with a significant performance and stability hit. But, we were OK with it — as we knew from looking at our detailed user data pool that *most* web browser users do NOT use most of the features. We mention this now because as the more traditional Maxthon users discover Nitro, the more they are asking for the favorite features to be added.  You can’t have all of that super speed without sacrificing some of your favorite features.  (Even Chrome acknowledges that limitation.) Here’s a very short side-by-side to help you decide which version of our PC browsers to use and why…

If you want… Maxthon Nitro Maxthon 4 Cloud Browser
Fastest start-up time X
Fastest page rendering X
Smartest caching and pre-fetching X
Minimalist UX X
Cross Platform Cloud Services X
Add-ons/Plug-ins X
Screenshot capture X
Mx Notes X

Bottom line, if you’re the sort of browser consumer who likes to customize, tinker and use a combination of skins and add-ons, Nitro was not made for you.  You should stick to Maxthon 4 — our Cloud Browser.  It’s feature rich, cross-platform and still incredibly fast. BUT – if you’re a more minimalist browser user you should give Nitro a try.  It’s so clean and fast you sometimes forget you’re browsing the web. It feels almost like you’re looking at locally-hosted webpages. Having said that, you can bet that, as we have before ,we are now looking at Nitro and seeing which of our most popular features we may be able to add back to Nitro without sacrificing any of its speed.

Stay Tuned!

Nitro Web Browsers’ Next BIG Steps

Saturday, November 15th, 2014

Hey guys!

As we move closer to the first FINAL release of Nitro Web Browser, we are looking for a group of people who may be interested in participating in the beta program. First step is to fill out >>THIS<< survey.

We will follow up with users who are interested with next steps.

Let me know if you have any questions below and thanks for all your support!



How safe are you while browsing the Internet? Maxthon’s got you covered!

Saturday, November 1st, 2014


The Internet can be a dangerous place. One of Maxthon’s biggest goals is to provide users with safe and secure Internet browsing that won’t be compromised by hackers or third-party advertisers. We take several measures on our end to make sure your computer and your web history remains safe.

Here are just a few steps you can take when it comes to ensure you’re safely browsing the Internet and keeping important information – such as usernames, account information, chat logs, etc - out of the hands of others.





1st Step: Check the URL in the address bar

Typically, websites use the prefix ‘http://’, but secure websites will use ‘https://’ – the extra ‘s’ means your connection to the website is encrypted. 





2nd Step: Check for the green briefcase symbol

In Maxthon, when a site is secure, you’ll see a green briefcase that will show the website is verified and certified. We confirm through third parties that websites really are who they say they are.


3rd Step: If you get an SSL warning, do not click through

If Maxthon believes the website you’re trying to connect to isn’t what it should be, a warning will be displayed about the site’s security certificate being untrusted. To be safe, you shouldn’t proceed unless you know or understand the technical reason why you’ve received the warning.


Maxthon’s EXTRA step: Triple threat security system

We have an arsenal of security systems and processes to keep you and your data safe, so you can freely enjoy your web the way you want it, when you want it, wherever you want it. We look at security across three major areas: (a) Encryption for over the air (OTA) processes; (b) Spreading out that data across multiple servers and (c) maintaining strict personnel practices.

Step A: Encryption for over the air (OTA) processes – Your web browsing history, passwords, messages, etc. are encrypted in the same method as used by the US government. This means anyone trying to ‘listen in’ or hack your information will be unable to decipher the message.

Step B: Spreading out that data throughout several different servers – Your (now-encrypted) data is then cryptographically ‘hashed’ and distributed to different servers in our architecture. Your information gets chopped up into multiple chunks, which are separately encrypted.

Step C: Maintaining strict personnel practices – Finally, we take a serious approach to personnel practices. Maxthon employs a small, core team of network operations specialists who can access any of the servers where your data (now-encrypted and now-hashed) lives.

Finally, there’s the ‘key’ – which is how to unlock this data. Some cloud services maintain the customer’s ‘key’ in their cloud. Maxthon keeps that key limited to the physical device – meaning you would have to have physical possession of the device in question to access decrypted Cloud content.

Simply put, we refuse to make it easy for hackers. If an unauthorized individual or government agency tries to hack your web browser looking for data or files, they will be met with a wall of security custom-designed by Maxthon, with the sole purpose of keeping your information safe.



Thank you again for supporting Maxthon Web Browsers.



The Maxthon Team